The integration allows automotive dealerships to accurately capture and analyse tyre sidewall and tread information using just a standard mobile phone or tablet. This innovative approach significantly enhances the ability of mechanics and service providers to conduct efficient, smartphone-based tyre inspections. As a result, dealerships can identify and address tyre-related issues more effectively, boosting their ability to convert these findings into additional services and tyre sales.

Enhancing Service Accuracy and Customer Trust

Lukas Kinigadner, CEO and founder of Anyline, highlighted the importance of detailed tyre data in customer service: "The more you know about your customers’ tyres, the more accurately you can predict when they need to replace them. We are very excited to partner with Fleetback to provide AI-enabled mobile data capture solutions to their automotive dealers, giving them more insight into their customers’ tyres and the ability to better service them when their cars are in the shop, and to predict when they need to come back in for tyre replacements."

Fleetback's CEO, Fabian Motte, underscored the role of transparency in customer relationships: "Transparency and trust are critical when customers take a vehicle in for service. Bidirectional communication with unbiased information between the technician and customer helps establish that trust and leads to more cross-sell and upsell opportunities. Scanning and sharing tyre tread information with customers helps them make confident decisions on when to replace worn tyres and ensures they will continue to come back to your service bay for future repairs."

Streamlining Tyre Inspections with Mobile Technology

Traditionally, collecting tyre sidewall and tread depth information has been a time-consuming process prone to human error. Manual data entry can often lead to inaccuracies, potentially compromising the service quality. With Anyline's technology now integrated into Fleetback's system, dealerships can digitally capture and store critical tyre information, such as tyre size, make, model, TIN/DOT numbers, and tread depth data, in a fraction of the time it would take manually.

This streamlined process not only improves service efficiency but also enhances the overall customer experience by providing them with reliable and accurate tyre data. Additionally, in the near future, customers could be able to collect this information themselves during self-service check-ins via their mobile devices.

Expanding Digital Capabilities

Fleetback's integration of Anyline’s tyre scanning technology marks the beginning of broader plans to incorporate mobile data capture into more of its solutions. Upcoming features include license plate and Vehicle Identification Number (VIN) scanning, aimed at simplifying sales and parking operations.

‍