In a move to enhance its workshop support across the UK, Pro-Align, a leading supplier of premium garage equipment, has announced the appointment of Kasia Rzepka to the pivotal role of head of operations. This strategic appointment underscores Pro-Align's commitment to delivering unmatched customer satisfaction through its after-sales and engineering services.
Kasia Rzepka steps into this senior management position with the goal of leading the company's after-sales and engineering teams, which comprise approximately 25 professionals. Her primary objective is to achieve 100 percent customer satisfaction, a testament to Pro-Align's dedication to service excellence. Rzepka's appointment comes at a time when Pro-Align is navigating through an exciting phase of ambitious growth plans under new ownership. "Pro-Align is not only a great company with a strong foundation but also possesses massive opportunities for growth," Rzepka remarked. She further added, "I’m looking forward to leveraging these opportunities to deliver the very best levels of customer service and care within the industry."
Kasia Rzepka is well-acquainted with the demands of high-stakes operational roles within the automotive sector. Her previous positions include serving as operations and assistant general manager for Manheim Auctions and undertaking a logistics operations role with DHL. Rzepka's exceptional contributions in these roles have been recognised through an internal Employee of the Year award and nominations as a finalist in two national automotive awards.
Clive Seabrook, CEO of Pro-Align, expressed his confidence in Rzepka's capabilities and alignment with the company's vision. “Already, Kasia has made a great first impression and an immediate impact to the business, I am confident we have managed to appoint someone who shares our vision and commitment to delivering the very best levels of care and attention to our customers and I wish her every success in the role.”
Beyond her professional pursuits, Rzepka is an avid sports enthusiast, with a particular passion for basketball—a sport she played at a national level. She also enjoys travelling and experiencing diverse cultures with her family.
Pro-Align is poised for a new chapter of enhanced operational excellence and customer service under Kasia Rzepka's leadership.
For more information about Pro-Align's innovative products and services, visit www.pro-align.co.uk.
